Privacy Policy
How we collect, use, and protect your personal information
Introduction
PRAITE is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our permitted development assessment tool.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this policy, please contact us using the details provided at the end of this document.
Contents
1. Information We Collect
Assessment Data
We collect information you provide when using our permitted development assessment tool, including property details, measurements, and project specifications. This data is used solely to provide accurate GPDO assessments.
Usage Analytics
We collect anonymized usage data to improve our service, including pages visited, assessment completion rates, and general user interactions. This data cannot be used to identify individual users.
Contact Information
When you contact us or create an account, we collect your name, email address, and any other information you choose to provide.
2. How We Use Your Information
Service Provision
Your assessment data is used to provide accurate permitted development guidance based on current GPDO regulations.
Service Improvement
We analyze aggregated, anonymized data to improve our assessment accuracy and user experience.
Communication
We may use your contact information to respond to inquiries and provide service updates (only if you have consented).
3. Data Storage and Security
Local Storage
Assessment progress is stored locally in your browser to allow you to continue assessments across sessions. This data remains on your device and is not transmitted to our servers unless you choose to save or export results.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights (GDPR)
Access and Portability
You have the right to request access to the personal data we hold about you and to receive this data in a structured, commonly used format.
Correction and Deletion
You can request correction of inaccurate personal data or deletion of your personal data, subject to legal obligations.
Objection and Restriction
You have the right to object to or restrict processing of your personal data in certain circumstances.
Withdrawal of Consent
Where processing is based on consent, you can withdraw your consent at any time.
Contact Us About Privacy
If you have any questions about this privacy policy or how we handle your personal data, please contact our Privacy Officer:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.